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Infographic: Sierra View Homes Satisfaction Survey Results
Sierra View Homes Retirement Community sent out our resident satisfaction surveys during the summer. The questionnaire was either completed by mail or by individual interview. Of course, we are looking for a “report card” to see how we measure up, but we are also trying to understand if some areas need to be worked on. We are pleased to report that our scores were high for each of the service lines! Certainly we want to improve all the time. Of the questions, we pulled from the ones that capture the resident’s full impression of our services. Full details may be found in the office, but we would like to summarize here for…
COVID-19 Response and Updates
Guidance for Visitors – 9/16/2021 Check out our new Visiting page for a new Visiting FAQ and to download our current Plan for Visitation. COVID Update – 9/16/2021 Dear Friends, I am pleased to update you that our skilled nursing and assisted living have both been COVID-free since January 2021! As concerns about the Delta variant begin to rise, I wanted to reiterate our commitment to open and ongoing communication about COVID-19 and its impacts on our staff and residents. Thankfully, the vast majority of our staff and residents have received the Pfizer vaccine at our several vaccination clinics. Our ratio of staff and residents who have received the vaccine…