COVID-19 Response and Updates

COVID-19 RESPONSE UPDATE as of 3/26/20:

Dear Sierra View Homes Friends and Family,
Governor Newsom has ordered all of California to shelter in place. Here at Sierra View Homes, we are working very hard to assist the people living on our campus to do just that.

Here are just some of the ways we are working to safeguard the health of our residents:
• We are now delivering meals to our residents with meal plans, and have discontinued the extra charge for meal delivery.

• While our weekly shopping trips have been canceled, we have a new system in place to meet our apartment residents’ needs: designated employees are making routine, scheduled contact with each resident to assess how they are doing and identify any grocery or medicinal needs. For those who have no family support, we will make sure their needs are met.

• We encourage families to keep their loved-one supplied, but in order to comply with social distancing requirements, family members delivering goods to the independent apartments must remain outside of the building.

• Our assisted living, memory care, and skilled nursing are closed to visitors, except in cases of essential visitors (emergencies or end-of-life visitation). Essential visitors must go through a nursing pre-screening before entry.

• While we always in-service staff on infection control, these past two weeks we have in-serviced to an even higher level with COVID-19-specific healthcare best practices in mind. The staff know what to do to keep themselves healthy and how to watch for signs and symptoms.

• Housekeeping has equipment to disinfect and extra staff hours to do so. We are proud of the diligence with which our housekeeping staff are cleaning all areas, paying extra attention to public areas and surfaces.

We are doing everything we can to keep our staff and residents as safe as possible, while complying with governmental recommendations and keeping our residents’ and families’ social needs in mind. We understand the burden that lack of visitation and required isolation puts on our families and residents, and we are working tirelessly to find ways to mitigate that.

Finally, I’d like to encourage us to guard our thoughts during this time of social and economic upheaval. Philippians 4:6-9 reminds us: “Don’t worry about anything; instead, pray about everything. Tell God what you need, and thank him for all he has done. Then you will experience God’s peace, which exceeds anything we can understand. His peace will guard your hearts and minds as you live in Christ Jesus. And one final thing. Fix your thoughts on what is true, and honorable, and right, and pure, and lovely, and admirable. Think about things that are excellent and worthy of praise. Keep putting into practice all you learned and received from me—everything you heard from me and saw me doing. Then the God of peace will be with you.”

In the face of social distancing, each of us must consider the many blessings that we are experiencing during this time, focus on the good we see all around us, and ask ourselves what good works God is calling us to in the service of our neighbors.

Sincerely,
Ro Linscheid
Executive Director and CEO
Sierra View Homes

As new information becomes available, or if public health officials change recommendations in ways that impact our services, we will post updates on our website at http://www.sierraview.org/covid-19-response/ and email them to our email list. You may add yourself to our email list here: https://mailchi.mp/a3a79aa4784a/svh_email


Sierra View Homes COVID Response Update as of 3/16/20: 

Dear Sierra View Homes Friends and Family,
As guidelines are rapidly changing, so are our policies. 

CLOSING TO VISITORS
In response to the CDC’s guidelines for nursing homes, we have chosen to limit visitors to Sierra View Homes Retirement Community. We will be screening and accepting essential visitors only (such as end-of-life and other emergency visits). This limitation will include family, friends, volunteers, CNA Training/LVN training program students, and any non-essential consultants. All visitors will be required to check in at the nurses’ station for screening.  

Additionally, we have implemented separated eating options to limit contact in dining rooms, and increased the number of take-out meals from our kitchen. 

In accordance with Governor Newsom’s directive that people aged 65 and older should practice home isolation, we are in the process of securing resources for the delivery of groceries and other needed items to the seniors in our independent apartments.

Once again, I would like to encourage you to lean into the Lord as we face this time together. Psalm 46:1 reminds us that “God is our refuge and strength, a very present help in trouble.” God never promises us a lack of suffering, but He does promise to be with us through it. That allows us to take the counter-cultural action of not being afraid, even as we see hardships coming. “Do not be anxious about anything, but in everything by prayer and supplication with thanksgiving let your requests be made known to God. And the peace of God, which surpasses all understanding, will guard your hearts and your minds in Christ Jesus.” (Philippians 4:6–7)

Blessings,
Ro Linscheid
Executive Director and CEO

As new information becomes available, or if public health officials change recommendations in ways that impact our services, we will post updates on our website at http://www.hsierraview.org/covid-19-response/ and email them to our email list. You may add yourself to our email list here: https://mailchi.mp/a3a79aa4784a/svh_email


 Dear Sierra View Homes Friends and Family,

As COVID-19 begins to have an increased impact on our Reedley community, we wish to share more about the steps Sierra View Homes Retirement Community has been taking to keep all of our residents and families safe and infection-free.

Challenges of this nature are not new to the long-term care community environment. As a result, Sierra View Homes has a long-standing routine of diligence in the prevention of infectious diseases. We assess our residents and staff on a daily basis and encourage family to stay away if they are feeling ill. Signs posted on the entryway doors to the Nursing Care and Assisted Living remind anyone entering to be cautious of entering if they do not feel well. We have hand sanitizers placed in common areas and hand washing is encouraged. Staff are highly trained and encouraged to monitor everyone they encounter for signs and symptoms of any type of infection such as colds, flu, etc.

OUR COVID-19 RESPONSE

In response to the COVID-19 issue, Sierra View has gone over and above our standing procedures and implemented multiple additional preventative measures:

· Canceling or postponing large group events such as the Kiwanis Crab Feed. The Kiwanis Crab Feed is postponed to a date yet to be announced.

· Adding extra staff training, ongoing team briefings, and enhanced operating procedures.

· Increasing the frequency of cleaning public areas and high-contact surfaces, including restrooms, lobbies, door handles and handrails with an approved disinfectant.

· Increasing Housekeeping staff hours to accommodate a more intensive cleaning regimen.

· Increased testing of dietary dishwasher sanitizer levels to ensure maximum sanitizer levels are maintained while washing of dishes, pots, and pans.

· Increased deployment of antibacterial hand sanitizer stations throughout assisted living, skilled nursing, and the Terraces.

· Increased monitoring of all residents who return from physicians’ offices or hospitals for signs of illness or infection.

· Encouraging families to limit the number of visitors to just two at a time.

· Informing and instructing our independent living residents on proper infection prevention.

· Working to establish video-conference options to allow families to connect without the chance of infection.

GUIDELINES FOR FAMILIES AND VISITORS:

YOU play an important role in helping us keep your loved-ones safe. If you are considering coming to visit, please do not come if you have any symptoms of a cold, flu, etc. Please check yourself for fever before your visit. Likewise, if you have traveled within the last two weeks, attended large events, or have any reason to suspect your own health, please refrain from visiting.

We also request that you limit the number of visitors to just two at a time. Please wash hands thoroughly before entering our facility, use hand sanitizer while you are there, and refrain from hugging, kissing, or touching residents or staff during your visit.

If you are unable to visit due to illness or out of an abundance of caution (THANK YOU!), we may be able to accommodate a video-conferencing call with your loved one.

Sierra View Homes Retirement Community takes the well-being of our residents very seriously, and will continue to monitor the situation and adapt our rules and policies as appropriate. Please contact us at (559) 638-9226 with any questions or concerns.

As new information becomes available, or if public health officials change recommendations in ways that impact our services, we will post updates on our website at http://www.sierraview.org/covid-19-response/ and email them to our email list. You may add yourself to our email list here: https://mailchi.mp/a3a79aa4784a/svh_email

While this information can be concerning, I would like to encourage you and your family to turn to God and lean into 2 Timothy 1:7, “For God has not given us a spirit of fear, but of power, love, and self-discipline,” and Isaiah 41:10, “Don’t be afraid, for I am with you. Don’t be discouraged, for I am your God. I will strengthen you and help you. I will hold you up with my victorious right hand.”

Thank you for your partnership!

Sincerely,

Ro Linscheid,
Executive Director